Mediation

Mediation.jpg

Lakewood Mediation Services
Would you like some assistance in resolving a dispute? The City of Lakewood offers residents free and confidential mediation services with professionally trained mediators. A two-hour mediation can be arranged and is available either in person or virtually, depending on the circumstances. It’s important to remember that mediation is based on each party’s willingness to sit down at the table in good faith. If parties can do that, there is a very high chance of successfully reaching a resolution.

What exactly is mediation?

Mediation is an alternative dispute resolution process that enables people to resolve their conflicts through open communication and creative problem-solving. Mediators are neutral and bring parties in conflict together in a respectful, guided conversation so they can communicate effectively with each other to better understand each other's perspective and needs. Parties collaborate and work toward solutions that are acceptable to each of them. Mediation empowers individuals to determine their own outcomes.

How does mediation benefit me?
  • Faster and less stressful than going to court.
  • Free and confidential.
  • Parties can determine the outcome of their case.
  • Produces satisfying and enduring resolutions.
  • Of the cases that go to mediation, a very high percentage reach settlement.
  • Avoid future conflicts and transform a contentious relationship.
What types of cases are suitable for this mediation service?
  • Non-criminal
  • Neighbor disputes
  • Property issues
  • Nuisance
  • Landlord/tenant
  • HOA matters
What should I expect?
  1. Request and schedule: After receiving a mediation request, we will contact you and the other party to get a brief description of the dispute. Then we’ll determine if it’s appropriate for mediation and schedule a time to meet.
  2. Come to the table: If both parties agree to participate, we will typically meet in person at Lakewood Civic Center. At the start of the session, the mediator will go over the process and establish some ground rules for respectful communication. 
  3. Share your perspective: Both parties are given the chance to share their perspective on the situation without interruption. Meanwhile, the mediator will create a list of issues that emerge.
  4. Talk it over: After a list of issues is established, the mediator will facilitate a group conversation to help parties come up with possible solutions to each issue. The group will evaluate which ideas would best meet their needs. Mediators will meet privately in caucus with each party if necessary.
  5. Finalize it: Any mutually acceptable solutions and commitments will be written up in an agreement called a Memorandum of Understanding (MOU). Signed agreements reached in mediation are binding and admissible in court.
Who should I contact?

If you think your case is right for mediation, the next step is to fill out a Request Mediation form. After receiving your information, we will review it and be in touch with you soon.